Temple Johnson Flooring is often called on to look at clients’ water-damaged floors. Owner Bryan Jones sees all different kinds of problems, from the easily fixable, to major flooding that requires complete removal and replacement of floors.
The Jones’s have experienced flooding in their own home. Janis, Bryan’s wife, once discovered a gushing leak coming from their bathroom, which had spread into the bedroom. “We had a water vacuum and were able to take quick action,” he said. “The floor buckled a little bit, but it went right down. And it all happened because of a cheap washer that should have been brass.”
“Otherwise, it could have flooded the whole house,” Janis added. Luckily, they avoided what could have been a catastrophe because they were home, rather than on vacation or gone for a few days. Timing is everything.
“If you’re home, the damage can be mitigated by turning off the water, using fans or a water vacuum,” Bryan said. “You have a better chance, anyway, but if you’re on vacation, your floors might have to be completely replaced.”
A lot of water damage, however, isn’t always that obvious. “You don’t necessarily see water on your floor. If a pipe breaks, an ice-maker leaks, or a sink overflows, chances are you will find water on your floor. You know right away you’ve got to do something,” he said.
Most of the time, however, what happens is people first notice their floor starting to ripple. They will see “cupping,” that is, the wood planks bow down in the middle and come up on the sides.
“That indicates that there’s some sort of moisture getting to the floor from somewhere, but it’s not obvious where. It could be from under the floor, it could be a pipe leak, or in an icemaker line that runs through the walls,” Bryan explained. “The bottom line is wood absorbs, or wicks, moisture, no matter where it comes from, and it causes the wood to swell to the point it can’t expand anymore. Then it will buckle or cup.”
“I can only do so much,” he said, shaking his head. “I can do a moisture test, look under a sink, see if I can find where it’s coming from. But, in any case, you are going to have to get a plumber out there. You might even have to get a leak detection company. People will often drag their feet. But the minute it starts, you have to take some action.”
Once the source is determined and repaired, then it is time to survey the damage.
If the floor is solid hardwood, the chances are good it can be repaired. Some portion of the floor may need to be ripped up and replaced. Then the entire area is sanded, stained, and finished.
With engineered wood flooring, only the top layer is actual wood, so there is less material to sand. Repair options may be limited in that case, especially if water has penetrated the subfloor.
Matching engineered floors, when you need to replace only a few boards after moisture damage, can be tricky. “It’s a good idea to buy a little more wood at the beginning,” Jones suggested. Colors can be changed or an entire line discontinued, for example, without a source to replace those isolated floorboards. “If you had that box of extra planks up in your attic, it might help take care of that leak damage in the floor.” Always try to keep a record of the brand name, style, and color to help us find a replacement.
In Oklahoma this past year, environmental changes have caused havoc in many homes. Temple Johnson is finding a lot of cupping when they go out on calls. The bitter cold the state experienced in February sucked out the moisture from the wood. Then in early spring there was so much rain that everything closed back up. Too much humidity will cause the floor to buckle—when it comes up and actually peaks up off the floor.
The damage may be extensive enough that entire floors will have to be torn out. But water mitigation companies can do a surprising amount. They use enormous fans and also cover the floors with absorptive mats. It’s their specialty.
“It’s possible after discovering and fixing the leak, that the floor will go back to normal by itself. Sometimes I tell people that we should wait to see what happens,” Bryan explained. “It could take months, but, if something happens in, say, October, I might advise them to give it until the winter, when they get their heat back on, and see what happens when the wood dries out.”
“I don’t know why one floor goes back to normal and another doesn’t. Sometimes you just get lucky. Wood is funny. It’s a product of nature, and sometimes it does things that there is no answer for.”